Free Shipping on all orders over $50 All Products Handled Under Covid Safe Standards

GlitznGlam
Beads Bling & Craft
Create Design Let Yourself Sparkle
  • Home
  • Shop
  • Sales Specials Discounts
  • Creative Craft Supplies
  • Gift Cards
  • Seasonal Fashion Trends
  • Creative Tips N Tricks
  • GlitzNGlam Common FAQ
    • Contact Us
    • Returns Policy
  • Delivery Information
    • Home
    • Shop
    • Sales Specials Discounts
    • Creative Craft Supplies
    • Gift Cards
    • Seasonal Fashion Trends
    • Creative Tips N Tricks
    • GlitzNGlam Common FAQ
    • About Us
      • Contact Us
      • Returns Policy
    • Delivery Information
  • Sign In
  • Create Account

  • Orders
  • My Account
  • Signed in as:

  • filler@godaddy.com


  • Orders
  • My Account
  • Sign out


GlitznGlam
Beads Bling & Craft
Create Design Let Yourself Sparkle

Signed in as:

filler@godaddy.com

  • Home
  • Shop
  • Sales Specials Discounts
  • Creative Craft Supplies
  • Gift Cards
  • Seasonal Fashion Trends
  • Creative Tips N Tricks
  • GlitzNGlam Common FAQ
  • Delivery Information

Account


  • Orders
  • My Account
  • Sign out


  • Sign In
  • Orders
  • My Account

GlitzNGlams Returns Policy

CUSTOMER RETURNS POLICY

WHAT IS OUR CUSTOMERS RETURNS POLICY?

  • Items must be returned within 28 days of receiving your order.
  • Items must be unworn and undamaged by the customer
  • Any pierced jewellery or makeup tainted items, (if the hygiene seal has been removed) cannot be returned for health and hygiene reasons.
  • Items must have all tags and original packaging returned with items.
  • Any returns must be made at your own cost however you must obtain you proof of postage until you have received your refund, just in case your order is lost on its way back to GlitzNGlam

HOW LONG DO I HAVE TO RETURN AN ITEM?

HOW LONG DO I HAVE TO RETURN AN ITEM?

For All Australian friends, please return unsuitable items within 28 days of receiving your order. Please return items in their original packaging. For a full breakdown on what items are eligible to return please see ‘WHAT IS OUR CUSTOMERS RETURNS POLICY?’.

THE COST OF RETURNING GOODS:

We are sorry but we are unable to offer a free returns service. Returns must be made at your own cost. 

Please return using a standard trackable service. A returns label for your local returns will be sent to you by email once we are notified of you wanting to return your item and why? by emailing GlitzNGlam or it maybe also be included in your parcel.

WHAT DO I DO IF MY PRODUCT IS FAULTY?

Sorry you have received a faulty item! its a rare occurance, if this does happen  please contact our store Manager by email, manager@glitterglam.com.au with a picture of the faulty item and your order number using either your emailed purchase confirmation receipt emailed after your purchase or check your tracking. Thankyou 

HOW LONG DOES IT TAKE TO PROCESS MY RETURN?

We aim to process your return ASAP, but on occasions it may take up to 5 - 7 days  for your refund to be processed after you have returned your item(s) to us. If you have not been refunded after 14 days of returning the item(s), please contact the Manager by email, manager@glitterglam.com.au with the proof of postage information on your Post Office receipt and we will check this out for you.

Email for Returns

OW CAN I TRACK THE STATUS OF MY RETURN?

As soon as we have processed your refund, you will receive an email notification. Please note it can take 3-5 working days for the payment to show in your account, depending on the card issuer.

DO YOU REFUND THE SHIPPING CHARGE?

Unfortunately we do not refund postage/shipping charges on orders as per GlitzNGlam Refund Policy states: 

CAN I EXCHANGE AN ITEM?

Unfortunately, we are currently unable to process exchanges. You can return your item to us and place a new order to receive the item of your choice. To return an item please follow the steps stated in ‘HOW DO I RETURN AN ITEM?’.

  • Home
  • Contact Us
  • Privacy Policy
  • Terms and Conditions
  • Returns Policy

GlitznGlam - Beads Bling & Craft Supplies

Richmond, Victoria, Australia

Copyright © 2021 GlitzNGlam - All Rights Reserved.

Thankyou for Visiting Us

This website uses cookies.

We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

DeclineAccept